I am a highly cultivated executive case manager, I am highly detail orientated, unsupervised with little to no overhead supervision. My cases are resolved with a low to no send backs. I am experienced in IT technical support, with linux, windows, Mac. I am an expert in telecommunication with experince with fiber optic systems, radio frequency systems, low voltage wiring and networking experience. I am a highly experienced in the troubleshooting of docsis systems, with an outdoing resolve rate on issues 

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